Cofetarulistet.ro offers you the following delivery methods:
Union Europeana (EU)
• Delivery by DPD , Delivery in 2 - 3 working days
Delivery goods
• The sale of Goods and Services is not limited to the territory of Romania.
• The methods and conditions of delivery for territories beyond Romania will be communicated expressly and in detail to the requesting Customers.
• On the territory of the European Union (EU), excluding Romania, the Seller delivers the Goods to the Buyer:
o in the door-to-door courier system , directly, for a fee, via DPD;
o other ways, agreed by mutual agreement.
• The seller will ensure the proper packaging of the Goods and the transmission of the documents accompanying the goods during the transport.
• The term of delivery to the courier services, for the products in stock, is a maximum of 2 working days, as follows:
o For orders received before 1:00 p.m. (Monday to Friday), the Goods are delivered to the Couriers on the same working day;
o For orders received after 1:00 p.m. (Monday to Friday), the Goods are delivered to the Couriers on the next working day.
o For orders received on non-working days (Saturday, Sunday, legal holidays), the Goods are delivered to the Couriers on the next working day.
• The sale of Goods and Services is not limited to the territory of Romania.
• The methods and conditions of delivery for territories beyond Romania will be communicated expressly and in detail to the requesting Customers.
• On the territory of the European Union (EU), excluding Romania, the Seller delivers the Goods to the Buyer:
o in the door-to-door courier system , directly, for a fee, via DPD;
o other ways, agreed by mutual agreement.
• The seller will ensure the proper packaging of the Goods and the transmission of the documents accompanying the goods during the transport.
• The term of delivery to the courier services, for the products in stock, is a maximum of 2 working days, as follows:
o For orders received before 1:00 p.m. (Monday to Friday), the Goods are delivered to the Couriers on the same working day;
o For orders received after 1:00 p.m. (Monday to Friday), the Goods are delivered to the Couriers on the next working day.
o For orders received on non-working days (Saturday, Sunday, legal holidays), the Goods are delivered to the Couriers on the next working day.
The work schedule is from Monday to Friday, 08:00 - 16:30 .
It may undergo changes during the periods of legal holidays, changes that will be brought to the attention of Users/Clients by posting on the Website or by Commercial Notices.
It may undergo changes during the periods of legal holidays, changes that will be brought to the attention of Users/Clients by posting on the Website or by Commercial Notices.
• The delivery term for products not available in stock and delivered to firm order will comply with the terms agreed by mutual agreement between the Seller and the Buyer.
• Courier companies guarantee the delivery of parcels in 48-72 hours. The seller is not responsible for possible delivery delays due to courier services.
• If the Buyer receives a package that shows bumps, damages..., he has the obligation to draw up, together with the delivery agent of the courier company, a report of findings.
Transfer of Property Ownership
Ownership of the Goods will be transferred upon delivery, after payment by the Buyer, at the location indicated in the Order (understood by delivery - the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in the case of deliveries made directly in the store or deliveries made by a representative of the Seller)
Goods and Services for which the Right of Return is not ensured
The following situations are excluded from the right to Withdraw from the Contract, respectively Return of Goods and/or Withdrawal of Services:
• the service contracts, after the complete rendering of the services, by the Seller;
• the supply of Goods made according to the specifications presented by the Buyer or clearly customized;
• supply of Goods that are likely to deteriorate or expire quickly;
• the supply of sealed Goods that cannot be returned for health protection or hygiene reasons and that have been unsealed by the Buyer;
• the supply of Goods which are, after delivery, according to their nature, inseparably mixed with other elements;
• providing manuals and specialized books;
• contracts in which the Buyer has specifically requested the Seller to move to his home to carry out urgent repair or maintenance work. If, on the occasion of such a visit, the Seller provides services other than those expressly requested by the Buyer or provides Goods other than the spare parts indispensable for the execution of maintenance or repair work, the right of withdrawal applies to those additional Services or Goods .
• Courier companies guarantee the delivery of parcels in 48-72 hours. The seller is not responsible for possible delivery delays due to courier services.
• If the Buyer receives a package that shows bumps, damages..., he has the obligation to draw up, together with the delivery agent of the courier company, a report of findings.
After opening the package, in the event of damage to the products, the buyer has the obligation to notify the Seller immediately, in order to resolve the situation.
Transfer of Property Ownership
Ownership of the Goods will be transferred upon delivery, after payment by the Buyer, at the location indicated in the Order (understood by delivery - the signature of receipt of the transport document provided by the courier or the signature of receipt on the tax invoice in the case of deliveries made directly in the store or deliveries made by a representative of the Seller)
Goods and Services for which the Right of Return is not ensured
The following situations are excluded from the right to Withdraw from the Contract, respectively Return of Goods and/or Withdrawal of Services:
• the service contracts, after the complete rendering of the services, by the Seller;
• the supply of Goods made according to the specifications presented by the Buyer or clearly customized;
• supply of Goods that are likely to deteriorate or expire quickly;
• the supply of sealed Goods that cannot be returned for health protection or hygiene reasons and that have been unsealed by the Buyer;
• the supply of Goods which are, after delivery, according to their nature, inseparably mixed with other elements;
• providing manuals and specialized books;
• contracts in which the Buyer has specifically requested the Seller to move to his home to carry out urgent repair or maintenance work. If, on the occasion of such a visit, the Seller provides services other than those expressly requested by the Buyer or provides Goods other than the spare parts indispensable for the execution of maintenance or repair work, the right of withdrawal applies to those additional Services or Goods .